Last updated: January 2024
Eldravon Media Corp. ("Company," "we," "us," "our") operates as a cloud media distribution platform serving creators and broadcasters across Canada. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our services, including our website, applications, and related services (collectively, the "Services").
We are committed to protecting your privacy and ensuring transparency in our data practices. This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant regulations.
We collect personal information that you voluntarily provide to us, including:
When you access our Services, we automatically collect certain information, including:
We may receive personal information about you from:
We use the personal information we collect for the following purposes:
In jurisdictions that require a legal basis for processing personal information, we rely on the following:
We may share your personal information in the following circumstances:
We may disclose personal information to third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, analytics providers, and customer support platforms. These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your information.
We may disclose personal information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to prevent illegal activity.
In the event of a merger, acquisition, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
We may share your personal information with third parties when you provide explicit consent to do so.
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.
We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no security system is impenetrable, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and account information.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Retention periods vary depending on the context of the processing and our legal obligations. When information is no longer needed, we securely delete or anonymize it.
You may request deletion of your personal information at any time, subject to certain legal exceptions and the continued functioning of our Services.
Our Services use cookies and similar tracking technologies (pixels, web beacons, local storage) to:
You can control cookie preferences through your browser settings and our cookie management tools. Please note that disabling cookies may affect the functionality of our Services.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to obtain a copy in a portable format.
You have the right to correct inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain exceptions and legal obligations.
Where we process your information based on consent, you have the right to withdraw that consent at any time.
You have the right to object to certain processing activities, including direct marketing communications.
To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within 30 days or as required by applicable law.
Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child, please contact us immediately.
Our Services may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your personal information.
Eldravon Media Corp. is based in Canada and operates primarily within Canada. However, your personal information may be transferred to, stored in, and processed in other countries, including countries outside Canada. By using our Services, you consent to the transfer of your personal information to countries other than your country of residence, which may have different data protection rules. We will take appropriate safeguards to ensure that your personal information remains protected.
If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your privacy rights, please contact us at:
Eldravon Media Corp.
Privacy Officer
Email: hello@eldravon.cfd
Phone: +1 604 681 5566
Address: 1188 W Georgia St, Vancouver, BC V6E 4A2, Canada
VAT: 912837405 RT 0001
We will respond to your request within 30 days or as required by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate privacy regulatory authority in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
If you are a California resident, the CCPA provides you with additional rights:
To exercise your CCPA rights, please submit a verifiable consumer request through our contact information above.
As a Canadian company, Eldravon Media Corp. is subject to PIPEDA. We comply with PIPEDA's requirements regarding the collection, use, and disclosure of personal information. Our Privacy Officer is responsible for overseeing our compliance with this legislation. If you have concerns about our PIPEDA compliance, you may contact our Privacy Officer using the information provided in Section 12, or you may lodge a complaint with the Office of the Privacy Commissioner of Canada.